Effective Date: January 1, 2026
These Terms and Conditions govern your use of our website at www.bocaratonconcretepolishingandepoxyflooring.com and your engagement with Boca Raton Concrete Polishing & Epoxy Flooring ("we," "us," or "our") for concrete flooring services. By accessing our website or requesting services, you agree to these terms. Please read them carefully.
By using our website or contacting us to request services, you confirm that you are at least 18 years old and have the legal authority to enter into agreements on behalf of yourself or any organization you represent. If you do not agree to these terms, please do not use our website or engage our services.
Boca Raton Concrete Polishing & Epoxy Flooring provides professional concrete flooring services including but not limited to: epoxy floor coatings, polished concrete, stained concrete, polyaspartic coatings, metallic epoxy, urethane cement flooring, concrete resurfacing, concrete sealing, pool deck coatings, and related surface preparation and removal services.
Services are performed at properties in our service area. We reserve the right to decline any project that falls outside our service area or scope of work, or where site conditions make safe or quality execution impractical.
All estimates provided by Boca Raton Concrete Polishing & Epoxy Flooring - whether by phone, email, or on-site visit - are based on the information available at the time and are subject to change if site conditions differ materially from what was represented or observed during the initial assessment.
A written estimate provided after an on-site assessment is binding only when countersigned by both parties as part of a formal service agreement. Verbal estimates, ballpark ranges, and preliminary quotes are not binding commitments.
If additional work is required that was not included in the original scope - such as unexpected concrete damage, prior coating removal, or moisture remediation - we will notify you before proceeding and provide a written change order for your approval.
Scheduled project dates are confirmed in writing via email. We reserve those dates on your behalf and begin coordinating materials and crew. As a result, we ask for reasonable notice if your plans change.
If you need to reschedule, please notify us at least 48 hours before the scheduled start date. We will make every reasonable effort to accommodate a new date based on availability.
Cancellations made with less than 48 hours notice may be subject to a cancellation fee to cover costs already incurred, including materials ordered and labor scheduled. The specific fee, if applicable, will be stated in your service agreement.
Payment terms are outlined in each individual service agreement. In most cases, a deposit is required to secure your project date, with the remaining balance due upon completion of the work and your final walkthrough.
Accepted payment methods will be confirmed at the time of estimate. Payment is due by the date specified in the service agreement. Late payments may be subject to interest or collection fees as permitted under Florida law.
In the event of a dispute over payment, both parties agree to attempt resolution in good faith before pursuing any formal legal remedy.
To allow us to complete your project safely and on schedule, you agree to:
If access issues or undisclosed site conditions cause delays or require additional work, those costs are the responsibility of the customer.
Where a workmanship warranty is offered, the specific terms, duration, and coverage will be stated in your written service agreement. Any warranty provided covers defects in installation workmanship and does not cover damage resulting from misuse, improper maintenance, chemical exposure beyond normal household use, flooding, or physical impact.
Material warranties, where applicable, are provided by the manufacturer and are separate from our workmanship warranty. We make no representations regarding the duration or coverage of any manufacturer warranty.
To the extent permitted by law, all services are provided "as is" and without any warranty beyond what is expressly stated in the written service agreement.
To the fullest extent permitted by Florida law, Boca Raton Concrete Polishing & Epoxy Flooring will not be liable for any indirect, incidental, consequential, or punitive damages arising from the performance of services or the use of our website. This includes, without limitation, lost profits, loss of use, or damage to property not directly caused by our negligence.
In the event that we are found liable for any claim related to a specific project, our liability will be limited to the total amount paid by you for that project. This limitation applies regardless of the form of the claim, whether in contract, tort, or otherwise.
Our website is provided for informational purposes only. The content on our website - including service descriptions, pricing information, and any other details - is subject to change without notice and does not constitute a binding offer or guarantee of service.
You may not use our website for any unlawful purpose or in a way that could damage, disable, or impair its function. Unauthorized reproduction or distribution of any content from our website is prohibited.
If a dispute arises between you and Boca Raton Concrete Polishing & Epoxy Flooring related to services performed or these terms, both parties agree to first attempt to resolve the matter informally by contacting us at hi@bocaratonconcretepolishingandepoxyflooring.com. We will respond within 5 business days and make a good-faith effort to reach a resolution.
If informal resolution is not possible, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association, or in small claims court if the amount qualifies. Class action claims are waived to the extent permitted by law.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to conflict-of-law principles. Any legal proceedings not subject to arbitration will be brought in the appropriate courts of Florida.
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be posted to this page with a revised effective date. Continued use of our website or engagement of our services after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.
If you have questions about these Terms and Conditions, please contact us.
Boca Raton Concrete Polishing & Epoxy Flooring
2001 N Conference Dr, Boca Raton, FL 33486
Email: hi@bocaratonconcretepolishingandepoxyflooring.com
Phone: (728) 777-0244